Questions.
About working together, the book and the call.
Working togetherFive questions
Before you start
Do we have to replace our ERP or website?
No. The store connects to the ERP you have for prices, stock and orders, and sits next to your current site.
How long until customers order online?
The first slot goes live in three to five weeks; a full store with reorders takes about twelve.
Will our sales reps lose their customers?
No. Online orders are credited to the account's rep, and reps can order on a customer's behalf.
What does it cost?
Each slot is a fixed-price project, quoted after the call once we've seen your catalogue and ERP.
Our product data is a mess. Is that a problem?
It's the usual starting point. The catalogue slot comes first for that reason.
The book and the callFive questions
Free means free
Is the book really free?
Yes, including postage for the hardcover.
Will I get sales emails afterwards?
No. One email a week later asking if it was useful. Reply or don't.
What happens on the call?
Your numbers, one real order traced end to end, and the slot we'd build first.
Do I need to prepare anything?
One recent order, as it arrived. The ordering check helps but isn't required.
What if we're not a fit?
We'll say so on the call. The plan is yours either way.